Support

If the software was purchased through a vendor, contact them for support. Otherwise, for software updates and customer service, contact Waypoint using the following methods:

Call:

1-800-NovAtel (1-800-668-2835) for North American access
1-403-295-4900 for International access

Email:

support.novatel@hexagon.com

Web:

novatel.com/support/waypoint-software

When requesting support through email, please include your Activation ID in the email.