SATELSTATUS log reports TIMEOUT

The SATELSTATUS log reports TIMEOUT when the radio module in the RELAY7 does not respond to the commands that are sent to it.

Use the procedures in Power cycle the radio module and Factory reset the radio module to attempt to resolve the issue. If those two procedures do not work, use the following recovery process:

  1. Ensure all cables are connected properly.

  2. Issue the FRESET command to set the SMART7 to a known state.

    The FRESET command will erase all user settings. You should know your configuration (by requesting the RXCONFIG log) and be able to reconfigure the receiver before you send the FRESET command.

  3. Check the LED on the back of the RELAY7. If the radio module is operating, the LED should display solid green or a blinking green pattern.

  4. Reconfigure the SMART7 as described in Configure the SMART7 to use RELAY7.

    If the TIMEOUT issue is resolved, enter the SMART7 user settings that were erased by the FRESET command.