Downloading firmware files

To proceed with an update or possibly an upgrade, obtain the latest version of firmware by downloading the firmware file for your product from novatel.com/support/support-materials/firmware-download.

If the receiver is an H-model, do not use the firmware available from the web site. Contact Customer Support to obtain the correct firmware.

Format of firmware files

All of the firmware available on the downloads website are packaged in .zip files with the following name:

  • <receiver type>_Firmware_7.xx.xx.zip

For convenience, unzip the update file to a GNSS sub-directory (for example, C:\GNSS\LOADER). If the firmware update file is password protected, NovAtel Customer Support provides the required password.

The zip archive includes the following files:

 

x..x.shex

Firmware version upgrade file, where x..x defines the product name and release (e.g., OM7MR09023RN0000.shex)

 

HowTo_7XXXX_YYY.pdf

Instructions on how to install the firmware

7XXXX identifies the firmware version and YYY identifies the type of receiver

 

NovAtel Software License Agreement.pdf

License agreement for the firmware

 

WhatsNew_7XXXX.pdf

Information on the changes made in the firmware since the last revision

7XXXX identifies the firmware version

NovAtel has an online video tutorial that explains firmware updating at: novatel.com/support/support-materials/novatel-video.