Firmware updates and model upgrades
A local NovAtel dealer can provide all the information needed to upgrade or update a receiver. Refer to novatel.com/contactus/sales-offices for contact information or contact sales.nov.ap@hexagon.com or support.novatel@hexagon.com directly.
Firmware updates
Firmware updates are firmware releases that include fixes and enhancements to the receiver functionality. Firmware updates are released on the NovAtel web site as they become available. Firmware upgrades can be performed using NovAtel Application Suite,
Model upgrades
Model upgrades enable purchased receiver features.
Contact a local NovAtel dealer to assist in selecting the upgrade options that best suit your GNSS needs at novatel.com/contactus/dealer-network. Contact NovAtel Customer Support novatel.com/support or novatel.com/contactus/sales-offices to request a temporary upgrade authorization code for trial purposes.
Model upgrades can be applied to the receiver with an authorization code and the AUTH command without returning the receiver to the dealer.
Firmware downgrades
Receiver firmware can be rolled back to a previous version by downloading the previous firmware version onto the receiver. However before downgrading the firmware, perform a factory reset of the receiver using the FRESET command to ensure all saved commands have been erased.
A factory reset using the FRESET command is required before downgrading firmware. Not performing a factory reset could cause unpredictable behavior.